About Us

Policies

Our Guarantee

No matter how big or small your concerns, we'll address them and take action. Our goal at Graphix Plus is to ensure our customers are 100% satisfied.

Once the product is delivered, our commitment to service continues.

We look forward to the oppourtunity to serve you and help your organization or business grow.

Artwork

All Artwork is subject to written approval before any order is processed. Client approval is your responsibility, check artwork carefully before signing off. For more information, check our art department requirements.

Shortages

In the event that an order is completed with less than the specified amount of merchandise, we will credit your account or replace the item(s) as we deem and find appropriate.

Cancellations

All orders are considered firm and cannot be cancelled without factory authorization.

Returns & Claims

Claims for receipt of defective merchandise must be reported within 30 days of invoicing and will be inspected for misuse and handled as per our guarantee policy.

Pick-up & Delivery

Orders may be picked up during business hours, however, after-hours or weekend pick-ups may be scheduled with one of our representatives. We also deliver with our "on time guarantee". Extra charges for shipping & delivery may apply.
please note - "on time guarantee" excludes any delays related to third party delivery.

Sample

Sample garments can be ordered for sizing and colour matching. Restocking charges may apply. One of our representatives will be happy to furnish all the details.

Prices

Product prices subject to change without notice. Please verify prices with one of our representatives prior to placing your order. All prices are subject to applicable taxes unless an appropriate exemption number is provided.

Colour & Size

Only the highest in quality materials are used for our products. However, due to the nature of these materials, slight colour variances may occur between dye lots. To extend the life of your garment, please observe proper care instructions. Due to the difference in some manufacturers sizing specs, sizes may vary in another style.